Delivery & Returns

DELIVERY INFOMRMATION

We ship with FedEx

Delivery is before 6pm next working day if ordered before 4pm. 


How much does it cost? 

Currently we only deliver to UK Mainland

Standard Delivery (0kg - 50kg)

Orders under £100 delivery cost will be £4.99 inc VAT and £2.99 for small items. 

Free delivery on all orders over £100 unless over 50kg. 

If you live outside of UK mainland let us know and we can get a price for delivery. 


Very Large Delivery for single items over (over 50kg)

UK Mainland


RETURNS

If you change your mind and want to cancel your order: 

Before shipping: Contact us on 0113 2407986/ sales@audioserv.co.uk – make a note of your order number before contacting us, we will cancel your order and refund the full amount straight away.

If your order has been delivered to you: To be eligible for a return, your item must be unused and in the same condition that you received it, and it must be in the original sealed packaging. You have to contact us within 14 working days after the date of delivery, you are entitled to a full refund of the original purchase price for the goods you wish to return, and the original postage and packaging charges made. You will not be entitled to a refund of the cost you incur in returning the item to us.

If the packaging has been opened: Opened items cannot be re-sold as new, so in this instance a partial refund would be paid.

Faulty Items:

If the item you purchased was faulty or did not work properly, or you think the item was not as described in the item description: please contact us first before requesting a refund as we may be able to resolve your problem to your satisfaction.

Once your return is received and inspected we'll contact you to let you know whether your refund will be processed or not, and credit your original method of payment, within 14 days.

Any quesions, please give us a call, we will be happy to assist with any queries you may have 0113 2407986